FAQs

I have more questions, who do I call?

Our leasing agents are available 7 days a week during normal office ours and would love to hear from you. Please feel free to call us at 877-555-1212 or email us at leasing@thecollective.com or simply by filling out our contact form (https://beswifty.com/collective/contact/)

Other than dogs what animals do you allow?

Our community allows our residents the option of bringing both cats and dogs to reside with them. Please see our extended pet policy for more information.

What breeds of dogs do you allow?

We love all dogs however we can only accept non-aggressive breeds weighing less than 45lbs.

Is there a pool?

Our community offers 2 resort-style swimming pools complete with infinity pool lounge seating and bar-b-que grills.

Do you offer short-term leases?

We understand that not everyone needs a long term lease so we offer leases as low as 6-months.

Do the units have laundry hookups?

Every unit in our community comes with hookups for both washer and dryer. That said Our smaller units are set up for stackable washer and dryers while our larger units are built to accommodate side by side washer and dryers.

Does the property have onsite security?

Our property staffs an after-hours security guard to patrol the property from 7 p.m. to 7 a.m. each day all year round. In addition to this, every unit is equipped with a security system ready to be activated. WE offer a special rate through Brinks for monthly service, you can ask your leasing agent for more details.

Is the community gated?

While this community is ungated we do require the use of wireless fobs to enter any door within the community. We also offer direct access garages for some of our units as well as building garages for units that do not have direct access, these are available for a small increase to your monthly rent.

Can I pay my rent online?

Absolutely! Just click on the Resident portal link located in the navbar at the top, you will find a payment link once you have logged in.

How do I pay my rent?

Rent payments are made securely online through the resident portal.

How long does it take for an application to be approved?

Most applications are processed within 2–3 business days.

Is Landmark at Crowley a smoke-friendly community?

No, Landmark at Crowley is not a smoke-friendly community.

Is renter’s insurance required?

Yes, residents are required to maintain renters’ insurance throughout their lease term.

Is Landmark at Crowley pet-friendly?

Yes, Landmark at Crowley is pet-friendly. Breed restrictions, weight limits, and additional fees may apply. Contact our leasing team for more information.

Does Landmark at Crowley offer on-site maintenance?

Yes. We have on-site maintenance available to help keep your apartment in top condition.

How do I submit a maintenance request?

Submitting a maintenance request is easy. Residents can log into the online resident portal and submit a request anytime.

What if I have a maintenance emergency after hours?

For maintenance emergencies, simply contact our 24-hour maintenance number, and a team member will assist you as quickly as possible.

What maintenance responsibilities do residents have?

Residents are responsible for routine household upkeep inside their apartment. This includes tasks such as changing air filters.

Frequently Asked Questions